Dolce K
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Estimated Delivery:Nov 29 - Dec 03
Dolce K
Shipping is carried out via FedEx or DHL within 3-7 days, ensuring that your products arrive quickly and safely. The shipping cost is calculated based on the total weight of your order. To check the delivery price, add the products to your cart and use the Shipping Calculator. We strive to ensure that you are 100% satisfied with your purchase.
Discover more in our FAQ
Where is Softambient head office?
Our Head office and warehouse is located in Romania, Dambovita, Dragodana
Do you ship internationally?
We ship exclusively to European Union countries, ensuring the best and most efficient shipping rates available.
What happens if my order arrives damaged, or never arrives?
If your order arrives damaged, or isn’t delivered as per your tracking information, please contact us within 48 hours at office@softambient.com. To expedite a resolution, please include photos of the box that your order arrived in, and images of each item that arrived damaged.
Are your fragrances certified?
Yes, all of Softambient aroma oils are regulated by IFRA, the International Fragrance Association.
Are they safe for pets?
Yes, all of our fragrances are safe to use around pets. In addition to meeting all strict VOC and inhalation regulatory standards, we also ensure that all scents we produce are free from harmful ingredients. You know your pet the best, and just like humans there are certain scents they may not enjoy. We recommend introducing your scenting system gradually, and observing your pets reaction for a few days to ensure it’s a good fit.